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BUGA'S COMMITMENT

BUGA is committed to making its website accessible to all users, in accordance with international digital accessibility standards. We strive to ensure that our e-commerce platform is usable by as many people as possible, including people with disabilities.

STATE OF CONFORMITY

The website www.bugaofficiel.com is partially compliant with WCAG (Web Content Accessibility Guidelines) 2.1 level AA accessibility standards.
We are continuously working to improve the accessibility of our site to provide an optimal experience for all our users.

ACCESSIBILITY FEATURES

Our site includes the following features to facilitate navigation:

Keyboard navigation

  • All interactive elements are accessible via the keyboard

  • The tab order is logical and consistent

  • The links and buttons are clearly identifiable.

Visual content

  • Sufficient contrast between the text and the background

  • The text can be enlarged up to 200% without loss of information.

  • Use of legible typefaces

  • Alternative text for product images

Structure and navigation

  • Hierarchical headings for easier navigation

  • Clear and consistent navigation menu

  • Breadcrumb trail to help you navigate the site

  • Explicit and descriptive links

Forms

  • Clear labels for all form fields

  • Explicit error messages and correction suggestions

  • Precise instructions for filling

Compatibility

  • Compatible with most screen readers

  • Works on different browsers and devices

  • Responsive design for tablets and mobile phones

FEEDBACK AND CONTACT

Your opinion is important to help us improve the accessibility of our site.

Report an accessibility issue

If you experience any difficulties accessing certain content or features of our site, please let us know:

Email: support @bugaofficiel.com

In your message, please specify:

  • The relevant page (URL)

  • The nature of the problem encountered

  • The browser and assistive technologies you use

We are committed to responding to you within 7 working days and finding a suitable solution as quickly as possible.

ACCESSIBLE ALTERNATIVES

If you are experiencing difficulties making your online purchases, we offer the following alternatives:

  • Email: support @bugaofficiel.com

  • Personalized assistance: Our team can help you place your order by email.

CONTINUOUS IMPROVEMENT

BUGA is committed to a process of continuous improvement in the accessibility of its website. We regularly:

  • Accessibility audits

  • Testing with users with disabilities

  • Updates to fix identified problems

  • Training for our teams on best accessibility practices

LATEST UPDATE

This accessibility statement was established on January 13, 2026.

It will be reviewed regularly to reflect improvements made to the site.

BUGA - Online store accessible to all

INACCESSIBLE CONTENT

Despite our efforts, some content may not yet be fully accessible:

  • Some product images or videos may lack detailed alternative descriptions.

  • Some downloadable PDF documents may not be fully accessible

  • Some content comes from third parties (social networks, external widgets)

We are actively working to improve these aspects.

TECHNOLOGIES USED

The accessibility of this site relies on the following technologies:

  • Semantic HTML5

  • CSS3

  • JavaScript

  • ARIA (Accessible Rich Internet Applications)

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